RETURN AND EXCHANGE POLICY
Returns and exchanges are applicable to defective products only.
We know mistakes can happen so we apologize if you’ve received a defective product. This includes a hole in the product, a misprint, or wrong item(s) being shipped. Within 10 days of receiving your order, contact us and we’ll work with you to provide a replacement.
Any claims for misprinted/damaged/defective items must be submitted within 10 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
This return policy is only applicable to purchases made at www.tatik.ca.