WORLDWIDE SHIPPING AVAILABLE. We're doing our best to get your orders out on time, but during these unprecedented times delays can happen. We work with production partners and shipping carriers who are seeing industry-wide disruptions because of the impacts of Covid-19.

FAQs

Our Customer Care team is ready to answer any questions you may have. Please reach out to us at info@collectivetableau.com with your questions or comments!

WHAT ABOUT DAMAGED, DEFECTIVE, OR WRONG ITEM(S)?

We know mistakes can happen so we apologize if you’ve received a defective product. This includes a hole in the product, a misprint, or wrong item(s) being shipped. Within 10 days of receiving your order, contact us and we’ll work with you to provide a replacement.

WHAT PAYMENT METHODS DO YOU ACCEPT?

All major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. If you're unable to pay with these options, we also accept e-mail money transfer. 

    WHAT CURRENCY AM I BILLED IN?

    Note the final amount will be billed in CAD. The displayed prices in other currencies are an approximate of the final billed amount using today's rate from xe.com